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or call 1-877-669-6368
M-F 9am-5pm PST
Knives | Kubotans & Handcuffs | Pepper Spray | Security Cameras | Slingshots | Stun Guns
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| Home | Airsoft Guns | Air guns | Alarms | Batons | Blowguns | Crossbows | Home Security |
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Knives | Kubotans & Handcuffs | Pepper Spray | Security Cameras | Slingshots | Stun Guns |
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Your satisfaction is our most important goal. |
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Return Policy |
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| We offer a 100% risk-free money-back guarantee if you are not completely
satisfied for any reason. There is no re-stocking fee except on
non-defective airsoft products, Spy and Hidden cameras if returned within
the 30 day warranty period. Please refer
to Airsoft Policies and
Spy and Hidden Camera Policies for
further information. All
returns must be processed within 30 days from the date of invoice.
Refunds or credits are for the purchase price only. Shipping can only be
refunded due to an error on our part. All non-defective products received within the 30-day return period, must be returned 100% complete, in resalable condition, including
manuals, blank warranty cards (if any) and all other accessories provided by the
manufacturer. Before returning any item you must contact us to
receive a Return Merchandise Authorization number (RMA). You can
contact us at (702) 647-6368 or by e-mail.
Refunds will be issued immediately upon receiving the item according to
the instructions stated above. Due to the how different credit card
companies handle refunds, please allow up to 45 days or two billing
cycles for all refunds to be recorded to your account. If you do need to
return an item please send it to:
Protection Depot - "Put RMA# here"
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| When ordering any product online, your
information is taken over a secure connection using SSL
(Secure Sockets Layer). SSL works by using a private key to encrypt
data that's transferred over the SSL connection, your data cannot be
intercepted. This data will never be
shared with any third party, so you can be certain any information you
provide us will only be used to complete your order. We also use password
protection on our server so no one will have access to this information
who is not authorized. An Email address and phone number are required when
placing an order. This information is only used to process and inform you
of your order status. Email will be used for most communication however we
do require a phone number for more secure means of contacting you in case
of problems regarding any billing or shipping issues.
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Conditions of Sale |
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It is the responsibility of the buyer, and not the seller, to ascertain, and obey, all applicable local, state and federal laws in regard to the possession, and the use of any item for sale through this store. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that he/she is of legal age to purchase and use the products.
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We charge a flat $6.95 for regular shipping to anywhere within the lower 48 states regardless of the size of your order. If you live in Puerto Rico, Virgin Islands, Alaska, Hawaii or an APO address there will be a shipping surcharge if your package weights more than 2 lbs. If you need an exact quote on the shipping surcharge before your order ships please email sales@protectiondepot.com. Regular shipping is generally sent by UPS ground, Priority mail is used when possible for light weight packages. Faster options such as UPS Next Day Air, 2nd Day Air and 3 Day Select are available at checkout. Please keep in mind that UPS does not delivery on weekends. Next Day Air shipments which are received on a Thursday evening or Friday will not be delivered until Monday. The rates are based on actual UPS published rates and are calculated by weight of your order and distance being shipped. We make every effort to ship your items within 24hrs. of receiving your order. Most orders should arrive within 2 to 5 days not including Saturday or Sunday.
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Back Orders |
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| If an item is out of stock at the time you place your order, we will make every effort to contact you within 24 hours. Please provide your e-mail address or phone number when ordering. We will hold your order until you inform us to either continue with the shipment of items in stock or wait until all items can be shipped. | ||||
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We guarantee all products to be free of defects in workmanship and materials for a minimum of one year unless otherwise stated in the product description. the warranty does not apply to any item where damage has been caused by product modification or misuse. We will replace or repair, at our option. Any alteration to the product voids all warranty. |
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